Microsoft CRM Customization – Processing In/Out-Going Email Messages

??? ??? ?? ?? ? ??????? CRM ??? ?? ?? ?????? ? ?? ???? ? ? ?? ??? ?? ????. ? ??? ?????, ????? ???, IT ???, ?????? ??????.

??????? CRM, Microsoft ???? ????? CRM ?? ???? ?? ?? ?? ?? ??????? ??:.??? (??? ??? C# ??.??? ? ????? ? HTML? ?? ????? ?? ??? Microsoft CRM SDK? C# ????? VB.Net ??), Microsoft SQL Server, Microsoft Exchange 2003/2000 ? ?? ??. ?? ???? ? ???-?? ? ??? ?? ?? ? ???? ??? ??, ????? ?? ?? ?, ??? ??????? CRM-Exchange ???? ?? ?? ???. ? ?? ?? ??? ???? GUID? ? ? ??. ??? ?? ??? ?? ???? GUID? ?? ? ?? ???? ??-???-? ?? ?? ??? ? ?? ??? ??? ????? ???? ??? ?: ???, ?? ?? ??. ??? ?? ?? ??, ??? ?? ???? ??? ??? ? ? ????.

1. CRM ??? CRM ?????? ?? ?? ???? ? ?/??? Outlook?? ?? ??? ?? ????. ??? ?? ? ? ?? ? ? ??? ??? ??????? CRM-Exchange ???? ?? ?? ?? ????. GUID? ???? ? ???? ??? ??? ?? ? ??.

2. ??, ??? ? john@bestcorporation.com? ?? ?? ??? ?????? ????. ?? ??? ??, ?? ???? ??? GUID? ??? ?? ??? ??? ?? ??? susan@bestcorporation.com -? ??? ?? ?? ???? ?? ?? ?????? ??? ?? ?? ?? ?? ?? ?? ?? ??? ??. ???-??? ??? ?? ??? ?? ?? ???, ???, www.bestcorporation.com ?? ?? ??? ?? ??? ?? ?? ?? ?-?? ???? ????.

3. ??-?? ??? Microsoft CRM?? ? ?? ?? ?? ?????? ?? ? ? CRM ???? ?? ?? ?? ??? ???. ?? ?? ?? ?? outlook-? ?? ??? GUID ???? ?? ??? ?? MS Exchange ??? “??”?? ???? ? ?? ??? ?? ?? ?? ?? ??? MS CRM? ?? ?? ????.

4. ???? ? ???? ??? ?? ???? outlook? ??? ???? ?? ? ??-?? ??? ????? CRM? ?? ?? ??? MS Exchange ???????? ?? ???. ? ??? ??? ?? ?? ???? (?? ??? ?? ???? ??? ??? CRM ??? ? ??? ?? ?? Microsoft CRM Outlook ?????? ? ?) MS Outlook??

?? ??? ????? ?? ????? ???-??? ??? ??? ?????? ? ???? ??? ??? ??? ??? ?.

? ??? COM + ?? ????, Microsoft Exchange ?? ?? ?? ??????. VisualStudio.Net, ??? ? ??? ??? ?? ???? ??? ???? ?? ?? ??? ??? ? ?? ??? ?? ? ??. Microsoft Exchange? ?? ?? ??? ?? ??? ?? ?? ?? ???? ?? ??? ??? ? ????. ONSYNCSAVE Microsoft Exchange ?????? ???? ?? ?? ?? ?? ?? ???? ?? ??? ?? ??? ???. Microsoft CRM SDK? ?? ? ? ?? ?? ??? ?? ???. ??? ?? SQL ????? ?? ? ? ?? ?? ???? ?? ?? (???????-? ?? ?? ?? ???? ??? Microsoft CRM SDK? ??? ?? SDK ???? ?? ?? ??-???? ???? ?? ?? ????). ???? ??? ?? ??? ??? ??, ?? ?? ???? ?? ?? ?? ? ? ? ???? ??? Microsoft Exchange SDK.

?? ? ??? ??! ?? ??? ?-??? ?? ?? 1-866-528-0577! help@albaspectrum.com

Microsoft CRM customization-in / out-processing e-mail messages go

In situations we need to improve custom development and programming Microsoft CRM functionality that I want. This overview is for programmers, software developers, IT specialist, database administrator.

Almost all Microsoft technologies using the Microsoft Business Solutions CRM application from Microsoft CRM: the. NET ( is actually written in c#. C# and VB partial sample HTML and Javascript plus the web client the Microsoft CRM SDK), Microsoft SQL Server, Microsoft Exchange 2000 / 2003. Now messages-and you can send mail directly from the contacts, provides the simple review workflow. Lead, or processed by the Microsoft CRM-Exchange Connector. This email has GUID of the message header. Mail from address – by connector-processed recognize GUID, and find the original activity and attached mail to close the activity as the original object. Contact, account, or lead. This is a very nice feature, these situations are in the real world:

1. CRM user CRM interface not to use the e-mail sent from your own Outlook. Destination to receive, response to these emails are not processed by the Microsoft CRM-Exchange Connector. No GUID is not a connector to what they thought.

2. The contact agent John john@bestcorporation.com , account best co., Ltd. for the imagination. So now don’t have this mail and send GUID of the new Corporation best, Susan, susan@bestcorporation.com -and do not connect co., Ltd. best account, messages from her email to contacts and email that matches the person do not. So catch the coming from the www.bestcorporation.com all – perhaps the domain name also says-, e-mail you must associate accounts co., Ltd. best is awesome.

3. Now-got the response forwarding mail client first starting Microsoft CRM, CRM account back to open. He sometimes on a reply or from outlook-GUID sent this reply back “by this message is already a first response, believe MS Exchange Connector for” not transferred into MS CRM and replied.

4. Reduce the possibility of users Outlook and send a new message to reply to the message – as was probably transferred to the CRM databases MS Exchange from would want to consider. MS Outlook (we are not talking about the Microsoft CRM Outlook client CRM data and objects actually) displayed in this case.

Programmers and software developers-are actually can program these advances and give you direction.

This technique is a COM + application is registered as a sink for Microsoft Exchange or handler. You can use the VisualStudio.Net is for these applications to work as event handlers, debugging is not. In Microsoft Exchange will change the public event for custom processing logic. Commitment ONSYNCSAVE Microsoft Exchange database events occur before the incoming mail should be handled. The Microsoft CRM SDK creates an e-mail activity. Using direct SQL update close activities have set the flag (however-don’t have a way so not recommended do not option really SDK from Microsoft CRM SDK is, close the activity). Mail in these so-called transport events, send firing more complex Microsoft Exchange SDK needs to handle.

Happy customizing! -If you want the job, call 1-866-528-0577 will! help@albaspectrum.com

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